Delete Your Account & Data
LittleQuest, by Venturoo LLC
You can permanently delete your LittleQuest account and the data associated with it at any time. This page explains how, and exactly what is removed and what is kept.
How to delete your account (in the app)
- Open the LittleQuest app.
- Go to the parent Settings (enter your Parent PIN when prompted).
- Scroll to the bottom and tap Delete account.
- Confirm when asked. Your account and its associated data are then permanently deleted from our servers.
Prefer us to do it? Email a request
If you can't access the app, email support@venturoo.live from the address on your account and ask us to delete it. We will verify the request and delete your account and associated data.
What is deleted
When your account is deleted, we permanently remove the data we hold on our servers for your account, including:
- Your account (email address and authentication record)
- Each child's profile (name/nickname and date of birth)
- Activity and progress data (completed adventures and quizzes, points, levels, streaks, badges)
- Any custom challenges you created
- Your leaderboard entry and nickname, if you set one
- Your subscription record on our side (see note below)
What is kept, and for how long
- Memory Book photos and videos stay on your device. They are never uploaded to our servers, so there is nothing for us to delete — they remain on your device until you delete the entries in the app or uninstall the app.
- Your subscription is managed by Google Play (or the Apple App Store). Deleting your LittleQuest account does not cancel a subscription — manage or cancel it in your store account. We do not store your payment details.
- Limited records may be retained where required by law (for example, tax or transaction records held by the app stores), or in backups that are overwritten on a rolling basis and purged within 90 days.
For more on what we collect and why, see our Privacy Policy. Questions? Email support@venturoo.live.